> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.rosecap.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Account verification

To unlock your account, log into your [Rosecap](https://www.rosecap.com.au) account and navigate to the [Verification](https://app.Rosecap.com.au/verification) section.  
  
Identity Verification  
  
You will see the button Start Identity Verification. By clicking on that you will be redirected to the 3rd party automated verification website  
  

``` Please make your IDs handy before clicking on "Start Identity Verification".```

  
  
![](https://storage.crisp.chat/users/helpdesk/website/7468f9166de01400/81750a0a-bdd0-47ab-be4e-575b83_1grljcl.png)  
  
If you are a desktop user, it is highly recommended to continue on your mobile device as it has a better experience and result. You can easily click on Show QR Code and then scan on your mobile phone.  
  
![](https://storage.crisp.chat/users/helpdesk/website/6a2790a3e22c4400/adf9e7ba-3474-46fb-863c-c12c1b_1qrkaze.png)  
  
If your mobile phone is not handy, you can still continue on your desktop computer.   
  
You will be required to choose your country and a preferred ID type. For Aussie users, the best ID is your driver's license. However, you have your passport and other options as well.  
  
Also for Proof of Residence – The following documents are acceptable documents:  
  
*   A bank account statement.
  
*   A utility bill (electricity, water, internet, etc.).
  
*   A government-issued document (tax statement, certificate of residency, etc.).
  
  

``` It usually take a few minutes for your IDs to be verified. You will receive an email about the result.```

  
  
Bank Account Verification  
  
You can add up to 3 bank accounts. International bank accounts will require you to contact customer support and will have limited withdrawal limits.  
  
By verifying your bank account, you can obtain the following:  
  
*   Fiat withdrawal
  
*   Fiat deposits
  
*   Lower fees
  
  
Once your bank details are entered, click on SUBMIT. This will be verified by our team members. Upon full verification, you can head to your [wallet](https://app.Rosecap.com.au/wallet), get your AUD deposit & withdrawal info, and cash in or out your fiat currency.  
  
Happy Trading!