> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.rosecap.io/sitemap.xml
> Use this file to discover available pages before exploring further.
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# Account levels on Rosecap

The account level/tier on [Rosecap](https://www.rosecap.com.au) defines the category of your deposit/withdrawal limits and fee structure inside the exchange platform.  
  
There are 4 levels, which are basically defined based on trading fees, deposits, and withdrawal limits. For your detailed fee structure, head to "MY FEES AND LIMITS" in "Home" menu when you are logged into your account.
  
Level 1 - BRONZE  
  
Level 2 - SILVER  
  
Level 3 - GOLD
  
Level 4 - DIAMOND 
  
  
When you log in to Rosecap exchange, you will land on the [Home](https://app.Rosecap.com.au) page. Scroll through the page end, there in the Account Details section,  you will see the account level you are in.   
  

![](https://storage.crisp.chat/users/helpdesk/website/f613dbbd5b115000/screen-shot-2022-11-05-at-2030_m3qxsf.png)
  
Level 1 - BRONZE   
  
When you signup for a free account on Rosecap, you will be categorized as Level 1. In this level you just need to accomplish Email Verification.

``` Level 1 accounts' withdrawal is not active. In order to be able to withdraw crypto or fiat assets like AUD, you need to verify your account. for verification please visit account verification.```
  
Level 2 - SILVER   
  
Upon verification of your account, you will be automatically upgraded to Level 2 customers. To do so, the following verifications is required:  
  
*   Automatic Identity Verification
  
*   SMS Verification
  
*   Proof of Address
  
  
Level 3 - GOLD
  
In order to secure Level 3 status, users must meet the following requirements.    
  
*  Source of Fund Verification

* 250,000+ transaction history
  
  
Whenever you meet the above requirements, you can [request an account upgrade](mailto:info@rosecap.com.au) for lower withdrawal limits and fewer trading fees.  
  
Level 4 - DIAMOND
  
The trading volume for Level 4 customers has to be high.  In order to secure Level 4 status, users must meet the following requirements.    
  
*   500,000+ monthly transaction history
  
  
Enjoy Trading!